Human-AI Collaboration

Effective teamwork translates to fewer preventable errors and higher task performance in collaborative tasks. However, in time-critical tasks, successful teamwork becomes highly challenging to attain. In such settings, often, team members have partial observability of their surroundings, incur high cost of communication, and have trouble estimating the state and intent of their teammates. To assist a team in improving teamwork at task time, my doctoral research proposes an automated task-time team intervention system. Grounded in the notion of shared mental models, the system first detects whether the team is on the same page or not. It then generates effective interventions to improve teamwork. Additionally, by leveraging past demonstrations to learn a model of team behavior, this system minimizes the need for domain experts to specify teamwork models and rules.

Effective human-human and human-autonomy teamwork is critical but often challenging to perfect. The challenge is particularly relevant in time-critical domains, such as healthcare and disaster response, where the time pressures can make coordination increasingly difficult to achieve and the consequences of imperfect coordination can be severe. To improve teamwork in these and other domains, we present TIC: an automated intervention approach for improving coordination between team members. Using BTIL, a multi-agent imitation learning algorithm, our approach first learns a generative model of team behavior from past task execution data. Next, it utilizes the learned generative model and team’s task objective (shared reward) to algorithmically generate execution-time interventions. We evaluate our approach in synthetic multi-agent teaming scenarios, where team members make decentralized decisions without full observability of the environment. The experiments demonstrate that the automated interventions can successfully improve team performance and shed light on the design of autonomous agents for improving teamwork.